Privacy Policy Effective Date: 1st of August, 2025 Umunnachi Microfinance Bank Ltd
Location: St. Theresa Catholic Cathedral Church, Abakaliki, Ebonyi State
Contact: +2349035570731
Email: info@umunnachimfb.com

1. Introduction

At Umunnachi Microfinance Bank Ltd (“we,” “our,” or “us”), your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and mobile application. By accessing our services, you agree to the terms of this policy.

2. Information We Collect

We may collect the following types of personal information:

• • Full name, phone number, email address
• • Home or business address
• • Bank account details
• • National Identification Numbers (e.g. BVN, NIN)
• • Device information (IP address, device model, OS, etc.)
• • Transaction history
• • Location data (when you use our mobile app)

3. How We Use Your Information

We use your information to:

• • Create and manage your account
• • Provide banking and financial services
• • Process transactions and loan applications
• • Comply with legal and regulatory requirements
• • Send account alerts and service-related communication
• • Improve our products and services

4. Sharing of Information

We may share your information:

• • With regulators or government bodies as required by law
• • With third-party service providers for processing and technical support
• • With authorized agents or business partners (under confidentiality agreements)

We do not sell or rent your personal information to any third party.

5. Data Security

We employ strong technical and organizational measures to secure your data from unauthorized access, alteration, or disclosure. This includes:

• • SSL encryption
• • Firewalls and antivirus protection
• • Secure server environments

6. Your Rights

You have the right to:

• • Access your personal
• • Correct inaccurate or outdated information
• • Request deletion of your data (subject to legal obligations)
• • Withdraw consent for certain uses

To exercise these rights, contact us at info@umunnachimfb.com or +2348035570731.

7. Cookies and Tracking

Our website may use cookies to improve user experience. You can disable cookies in your browser settings, but some features may not function correctly.

8. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our app or website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Umunnachi Microfinance Bank St. Theresa Catholic Cathedral Church Abakaliki, Ebonyi State
📞+2349035570731
📧 info@umunnachimfb.com